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What is 2-1-1 Texas?? 2-1-1 Texas is a free statewide 24-hour information and referral service. By simply dialing 2-1-1, callers can receive information about community and social services, such as food pantries, emergency shelter, rent assistance, utility bill assistance, child care, and senior services to name a few. You can dial 2-1-1 or (877) 541-7905 no matter where you live in Texas.

Who supplies water for Preston Shores Subdivision??? Red River Authority of Texas, a state agency. The plant is located at 208 Sherman Drive. The plant phone is 903-786-9303. For true emergencies, call or text 940-636-8243. The website has information, including lake levels: www.rra.texas.gov There is also customer service, rate info, and FAQ. The home office is in Wichita Falls 940-723-8697. If you update your customer acct. online then you can receive a phone message if there is a shut down of the system. The plant in Preston Shores serves several other neighborhoods on the Preston Peninsula. Our neighbor Patti Neely is the manager of the Preston Shores system. Other employees also live in Preston Shores. Remember these folks are here to help us and deal with an old system and big problems every day. Please treat them with the respect they deserve!

Electric power outages??? Oncor is the provider for Preston Shores (they deliver the electric service but you buy electricity from another company. If you want to report an outage call 888-313-4747. Their website is www.oncor.com Sign up for text alerts concerning service at your address by going to their website. You can compare rates and plans for buying your electricity at www.choosetexaspower.org

Trouble call 911 if it's an emergency. If not you can call the Sheriff's office - the nonemergency reporting number is 903-813-4411. You can also call the office itself 903-813-4200 ext 2229 or 903-813-4408 ext 2260. Visit www.co.grayson.tx.us for all departments and information.

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