What is 2-1-1 Texas?? 2-1-1 Texas is a free statewide 24-hour information and referral service. By simply dialing 2-1-1, callers can receive information about community and social services, such as food pantries, emergency shelter, rent assistance, utility bill assistance, child care, and senior services to name a few. You can dial 2-1-1 or (877) 541-7905 no matter where you live in Texas.